Download my pattern

If you have ordered a pattern, but it has not arrived within 10-15 minutes, it is possible that the email with the pattern file got lost on the way.

You may use this form to retrieve the pattern files. Please enter the email that you used when ordering the pattern AND the order number.

You can find the 5-digit order number in the payment confirmation sent to you by PayPal or Stripe.

In case the system is not able to find your order using this form, it is possible that there was a typo in the email address, or a technical issue. Please email us at and mention the order number. We shall get back to you within one business day and offer a solution.